Each of our customers has a unique IT infrastructure, and therefore individual needs for technical support. Our Total Technical Support solution is adaptable to meet your individual requirements, offering a menu of support and services allowing you to add or remove options as your needs change.

When your in-house technical support is over-stretched, or not able to fully support a wide range of equipment and systems, out GlobeCare service steps in. Fully certified engineers are on hand to augment your existing level of IT expertise. For smaller organisations with no full time IT staff we provide a fully outsourced technical support service. Finally, we offer all of our clients the opportunity to utilise our own wide area back up service, so they can be sure their data is protected.

Our technical team includes Microsoft Certified Systems Engineers with additional specialist qualifications in Microsoft Messaging solutions and extensive programming experience. In addition we hold qualifications for HP systems and information systems architecture. Globe Micro is committed to empoying experienced technical staff and providing on-going training.